Quality starts at the suppliers - Expert service package for distributors
Due to the increase of competition and cost effectiveness significant interest appears in hiring expert activity in the whole range of production and trade.
Prior to placing consumer goods on the Hungarian market in order to comply with the Hungarian consumer protection and trading regulations, excellent experts with wide experience and knowledge perform the checking of Hungarian labels, prepare safety data sheets where required, arrange the documentation of products obliged for authority registration, check the presence of documentation complying with the requirements and compile instruction manuals in Hungarian.
Compliance with the requirements of distributor/manufacturer, legislation and standards relating to the product groups to be put on the market by the distributor can be ensured by establishing uniform product specifications. Its aim in addition to the uniform records is to set out the product parameters, packaging, storing and selling conditions. We ensure to compile the specifications at high professional level. The supplier is requested to present the test results and the draft of the necessary requisites. If the tests are not completed we perform the partial or entire tests in accordance with the standard, check/prepare the documents required by the relevant legislation and standard, and compile the draft of the specification, which is finally accepted by the distributor.
Support in supplier selection
In case of supply or storage the qualification of the national manufacturers and retailers, the comparative testing of the approved and actually delivered products ensure the reliable and constant quality of the delivered goods.
Product monitoring in sales
In the course of selling when internal audit, consumer complaint or authority inspection indicate that any non-compliance is present we check the products in circulation by taking samples upon individual order or based on contract in warehouses or stores. The schedule of product inspections and the details of the tests depending on the classification of their risk are determined together with the distributor.
The road to sales success
When a product available in circulation causes an incident or in case of serious non-compliance the crisis situation needs to be managed. In order to analyze and manage efficiently the risk factors the distributors block the selling process and suspend the distribution of the product in question until receiving the positive answer. The test results aim at specifying the direct reason for the incident or non-compliance, thus promoting to make the possible recall decision.
Consumer complaints are investigated through tests carried out during on-site inspection or on products delivered to the laboratory. Distributors can consult with the experts of our company. We offer specific training packages for your staff at your premises – tailored exactly to your needs.